Frequently Asked Questions
Everything you need to know about your Knog gear and orders.
What is the battery life of Knog bike lights?
Battery life varies by model and mode. Most of our high-output lights last between 2 to 60 hours. Refer to the specific product page for detailed run-time specifications.
Are Knog products waterproof?
Yes, all Knog lights and bells are designed to be 100% waterproof and dustproof, holding an IP67 rating to ensure they perform in all weather conditions.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do I need a cable to charge my Knog light?
Many of our products, like the Blinder and Plus series, feature an integrated USB plug that allows you to plug the device directly into a USB port without a cable.
What warranty do you offer on your gear?
All Knog products come with a 2-year warranty against manufacturing defects from the date of purchase. Please keep your proof of purchase for any claims.